Privacy Policy

Coastal Facilities Group ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at coastalfacilitiesgroup.com or contact us for services.

Please read this policy carefully. By using our website, you agree to the practices described herein.

Information you provide directly:

• Name, email address, phone number, and company name when you complete our contact or quote request forms.
• Details about your facility (type, size, services needed) to provide accurate service proposals.
• Messages and communications you send to us.

Information collected automatically:

• IP address, browser type, operating system, and referring URLs.
• Pages viewed, time spent on pages, and click interactions (via analytics tools).
• Cookies and similar tracking technologies (see Section 6).

We use the information we collect to:

• Respond to your inquiries and provide service proposals.
• Schedule and coordinate facility assessments.
• Send service-related communications and follow-ups.
• Improve our website, services, and marketing effectiveness.
• Comply with legal obligations.

We do not sell your personal information to third parties.

We may share your information with:

• Service providers: Third-party vendors who assist with website hosting, email delivery, CRM management, and analytics — bound by confidentiality agreements.
• Legal requirements: When required by law, court order, or governmental authority.
• Business transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice.

We retain personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Contact form submissions are typically retained for 24 months. You may request deletion at any time.

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

We use the following types of cookies:

• Essential cookies: Required for basic website functionality.
• Analytics cookies: Help us understand how visitors interact with our site (e.g., page views, session duration).

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data.
• Opt out of marketing communications at any time.

To exercise any of these rights, contact us at support@coastalfacilitiesgroup.com.

We implement industry-standard security measures to protect your personal information, including SSL encryption, access controls, and secure data storage. However, no method of transmission over the internet is 100% secure.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

We may update this Privacy Policy periodically. We will post the revised policy with an updated effective date. Continued use of our website after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy, please contact us:

Coastal Facilities Group
Email: support@coastalfacilitiesgroup.com
Phone: (609) 467-4926